Privacy Policy

Effective Date: August 1, 2025

Last Updated: August 1, 2025

Introduction

At Brovalita ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our services, or interact with our website.

This policy applies to all members, visitors, and users of Brovalita's powerlifting training services located at 147 Barrington Street, Somerfield, Christchurch 8024, New Zealand.

Our Commitment

We are dedicated to maintaining the confidentiality and security of your personal information in accordance with New Zealand privacy laws and international best practices.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, mailing address
  • Membership Details: Membership type, payment information, emergency contact details
  • Training Information: Fitness goals, powerlifting experience level, training preferences
  • Health Information: Basic fitness assessments, injury history (only as relevant to safe training)
  • Communication Records: Correspondence with our staff, feedback, and inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Website usage patterns and preferences
  • Date and time of visits

2. How We Use Your Information

We use your personal information for the following purposes:

Membership Services

  • Processing membership applications and payments
  • Providing access to powerlifting training facilities and equipment
  • Delivering personalized coaching and training programs
  • Scheduling training sessions and competitions

Communication

  • Responding to inquiries and providing customer support
  • Sending important updates about facility operations
  • Sharing powerlifting tips, training advice, and gym news
  • Notifying you about special events and competitions

Safety and Security

  • Ensuring safe training environments
  • Emergency contact procedures
  • Facility security and access control

3. Data Protection and Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

  • Encrypted data transmission and storage
  • Secure servers with access controls
  • Regular security updates and monitoring
  • Firewall protection and intrusion detection

Administrative Safeguards

  • Staff training on privacy and security procedures
  • Limited access to personal information on a need-to-know basis
  • Regular privacy impact assessments
  • Incident response procedures

Data Breach Protocol

In the unlikely event of a data breach, we will notify affected individuals and relevant authorities within 72 hours, as required by applicable privacy laws.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Types of Cookies

  • Essential Cookies: Required for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

5. Third-Party Services

We may share information with trusted third parties who assist in operating our business:

Service Providers

  • Payment Processors: For secure membership payment processing
  • Email Services: For member communications and newsletters
  • Cloud Storage: For secure data backup and storage
  • Analytics Providers: For website performance analysis

All third-party service providers are contractually bound to protect your information and use it only for specified purposes.

6. Your Privacy Rights

Under New Zealand privacy law, you have the following rights regarding your personal information:

Access and Correction

  • Request access to your personal information
  • Request correction of inaccurate or outdated information
  • Receive information about how your data is used

Control and Deletion

  • Opt-out of non-essential communications
  • Request deletion of your personal information (subject to legal requirements)
  • Withdraw consent for certain data processing activities

Portability and Restriction

  • Request a copy of your data in a portable format
  • Request restriction of processing in certain circumstances

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Retention Periods

  • Active Members: Throughout membership period and up to 7 years after termination
  • Payment Records: 7 years for accounting and tax purposes
  • Marketing Communications: Until you unsubscribe or request deletion
  • Website Analytics: 24 months from collection date

After retention periods expire, we securely delete or anonymize your personal information.

8. Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. International Data Transfers

Your personal information is primarily stored and processed within New Zealand. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with New Zealand privacy laws.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending email notifications to members
  • Posting notices at our facility

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]

Phone: +64211108501

Address: 147 Barrington Street, Somerfield, Christchurch 8024, New Zealand

Privacy Officer: Available Monday-Friday, 8 AM - 5 PM